Training Excellence: Train the Trainer

Empower Emerging Trainers. Elevate Your Bank.

In community banks, training responsibilities often fall to team members who are experts in their roles but are not formally trained as educators. Whether it’s onboarding new staff, sharing updates on procedures, or leading internal workshops, many bankers find themselves in the position of a trainer, even though it’s not their primary job.

That’s where the CBM Training Excellence: Train the Trainer program comes in. This program is specifically designed for individuals who are called upon to train others, regardless of their official title. Whether they’re branch managers, operations specialists, or subject matter experts, this training equips them with the tools and confidence to deliver impactful learning experiences.

Using a proven 4-step model, participants will learn how to assess training needs, design effective sessions, deliver content professionally, and measure success:

1. Learning Assessment – Understand your bank’s goals and identify training gaps.
2. Plan & Develop – Learn how to structure and build engaging training sessions.
3. Delivering Content – Gain skills to present information clearly and create a positive learning environment.
4. Measure & Improve – Evaluate effectiveness and demonstrate the value of training.

Who Should Attend?

• Employees who frequently mentor or train others
• Team leads or managers responsible for onboarding
• Subject matter experts asked to share knowledge
• Anyone who may be asked to lead internal training sessions

Why It Matters

• Retention & Application: Help employees retain and apply knowledge in real-world scenarios.
• Confidence & Productivity: Equip informal trainers with the skills to lead with confidence.
• Organizational Growth: Align training efforts with your bank’s strategic goals.

Don’t wait for training needs to arise; prepare your team now. Register someone from your bank who may be asked to train others, even if it’s not their main role. With the right skills, they’ll be ready to lead, teach, and inspire.