Operations Forum - Session I
830 W. Lake Lansing Road, Suite 250, East Lansing, MI 48823 - Virtual attendance available
The Operations Forum is an innovative and collaborative platform that unites professionals, leaders, and specialists from the community banking sector. This forum is strategically designed as a hub for knowledge sharing and addressing the evolving landscape of community banking operations in today’s dynamic financial environment. Participants have the opportunity to engage in insightful discussions that cover a wide range of topics, including regulatory changes, technological advancements, and customer engagement strategies. Through the exchange of best practices and industry insights, community bank professionals can enhance their operational efficiency and service delivery. The forum encourages an open dialogue where attendees can share success stories, challenges, and lessons learned, fostering a culture of continuous improvement and innovation. By collaborating with a diverse group of peers, members are empowered to stay ahead of industry trends and implement effective strategies that drive growth and performance in their institutions.
Thank you to our sponsor:

Agenda
| March 12 | |
| 10:00 AM - 10:10 AM | Welcome & CBM Update - Kate Angles, COO, Community Bankers of Michigan |
| 10:10 AM - 10:30 AM | Group Introductions |
| 10:30 AM - 11:30 AM | AI: Hype, Hope or Help? - Will Mayfield, SVP Client Engagement, Aunalytics |
| 11:30 AM - 11:40 AM | Break |
| 11:40 AM - 12:40 PM | Risk Assessment: How do we focus on specific risk when it exists in everything that we do? - Mark Burnside, Director ProBank Education Services Forvis Mazars |
| 12:40 PM - 1:20 PM | Lunch Sponsored by Forvis Mazars |
| 1:20 PM - 2:20 PM | Around the ACH Network in 60 Minutes - Lorie Nash, Senior Director, Compliance - Debbie Barr, Associate Managing Director, ACH Network Rules, Process and Communication NACHA |
| 2:20 PM - 2:30 PM | Break |
| 2:30 PM - 3:45 PM | Open Forum |
| 3:45 PM - 4:00 PM | Wrap-up, topic suggestions for next session |
For More Information:
Session Dates:
- March 12, 2026
- August 18, 2026